The airline that we reported was offering trips from Orlando, Florida to Europe for only $99 in December of last year, just unexpectedly canceled every one of their flights for good on Thursday, March 28, 2019.
The shock of the unfortunate occurrence was front page news practically everywhere. But the biggest blow was to travelers who were slapped with the news in the midst of their traveling.
CNBC reported that the now-shuttered airline informed the world of the news on their website with an upfront and direct message. The airline did not sugar coat a thing, leaving travelers to basically fend for themselves.
Its website has a travel alert that begins: “Wow Air has ceased operation. All Wow Air flights have been canceled.”
The alert said people who wanted to travel should now look for “so-called rescue fares” which may now be offered by rival airlines.
Wow added that those who made bookings by credit card or via a European travel agent should try to get their money back through those businesses. It said some passengers may be entitled to compensation from the airline itself.
It’s not like financial problems with the airline was unknown but the potential deal with a rival airline from November 2018 was an indication that WOW was going to be able to weather the storm. But unfortunately, that deal ended up falling through.
CNBC reported that the economy airline financial troubles stemmed from unhappy customers and fewer people wanting to travel to the primary travel destination of the airline.
The carrier had operated services between Iceland, Europe and North America. It flew both short and long-haul routes, flying to places such as Washington, New York, Boston, Copenhagen, Warsaw and Alicante, Spain.
A fall in tourist visits to Iceland and rising fuel costs had been cited as headwinds to profitability.
The airline had also suffered poor customer reviews and was particularly criticized over recurring delays.
To read the full CNBC article click here.